At Advancemade Wear Sdn. Bhd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website or purchase our products.

Definitions

For the purposes of this Privacy Policy:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Advancemade Wear Sdn. Bhd. (202601013679 (1675777-H)).
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to Advancemade Wear, accessible from theadvnc-made.com.
“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
“Personal Data” means information that can identify You directly or indirectly, such as Your name, contact details, delivery address and other information You provide to Us.

1. Information We Collect

When You use our Website, place an Order or contact Us, We may collect information such as:

Name
Email address
Telephone number
Delivery and billing address
Order and purchase information
Payment-related information
Information You provide when contacting customer service
Other information necessary to process Your Order

We may also collect basic technical information about how You use our Website, such as browser type, device information, IP address and Website activity.

2. How We Use Your Information

We may use Your Personal Data to:

Process and fulfill Your Orders;
Arrange delivery of Goods;
Process payments;
Communicate with You about Your Orders;
Respond to enquiries and provide customer support;
Manage returns, refunds and exchanges;
Improve our Website, products and services;
Maintain Website security;
Prevent fraud or misuse; and
Send promotional communications where You have provided appropriate consent.

3. Payment Information

Payments may be processed through third-party payment providers.

We may receive information necessary to confirm and manage Your payment and Order.

We do not intend to store complete payment card details on our Website unless this is specifically required and lawfully permitted.

Payment providers may have their own privacy policies and terms governing the processing of payment information.

4. Cookies

Our Website may use cookies and similar technologies to improve Your browsing experience.

Cookies may help Us:

Remember preferences;
Understand Website usage;
Improve Website performance;
Provide relevant features; and
Support shopping and checkout functionality.

You may adjust Your browser settings to refuse or delete cookies. However, some Website functions may not work properly if cookies are disabled.

5. How We Share Your Information

We may share necessary information with trusted third parties where required to operate our business and provide our services.

These may include:

Payment service providers;
Delivery and courier companies;
Website hosting and technology providers;
IT and security service providers;
Customer service providers; and
Professional advisers where reasonably necessary.

We only intend to share information that is reasonably necessary for the relevant purpose.

We do not sell Your Personal Data for monetary consideration.

6. Data Security

We take reasonable steps to protect Your Personal Data from unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, We cannot guarantee absolute security of information transmitted through the Internet.

7. Data Retention

We will retain Personal Data for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing Orders, maintaining business records, resolving disputes and complying with applicable legal or regulatory requirements.

When Personal Data is no longer reasonably required, We may securely delete or anonymize it where appropriate.

8. Your Rights

Subject to applicable Malaysian law, You may have rights relating to Your Personal Data, including the right to:

Request access to Personal Data We hold about You;
Request correction of inaccurate or incomplete information;
Ask questions about how Your Personal Data is used; and
Withdraw consent for certain uses of Personal Data where applicable.

Some requests may be subject to legal or reasonable limitations.

To make a privacy-related request, please contact Us using the details below.

9. Marketing Communications

Where applicable, We may send You information about new products, promotions, special offers and other updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting Us directly.

Transactional communications, such as Order confirmations and delivery updates, may still be sent where necessary to provide our services.

10. Children’s Privacy

Our Website sells children’s clothing and related products but is intended to be used by parents, guardians and other customers who are legally permitted to make purchases.

We do not knowingly seek to collect unnecessary Personal Data directly from children.

If You believe that a child has provided Personal Data to Us without appropriate consent, please contact Us so that We can review and take appropriate action.

11. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with Personal Data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services or applicable legal requirements.

Any updates will be published on this page together with a revised “Last Updated” date.

We encourage You to review this Privacy Policy periodically.

13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Malaysia.

Any matters relating to this Privacy Policy shall be subject to the applicable laws and jurisdiction of Malaysia.

14. Contact Us

If You have any questions, concerns or requests regarding this Privacy Policy or Your Personal Data, please contact Us:

Advancemade Wear Sdn. Bhd.
Company Registration No.: 202601013679 (1675777-H)

Address:
1-1-3 BL Business Centre,
Solok Thean Teik, Bandar Baru Air Itam,
11500 Ayer Itam, Pulau Pinang, Malaysia

Phone: +601158741426
Email: advance.made@outlook.com

Company Information