At Advancemade Wear Sdn. Bhd., we are committed to making your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.

Definitions

For the purposes of this Shipping Policy:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Advancemade Wear Sdn. Bhd. (202601013679 (1675777-H)).
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to Advancemade Wear, accessible from theadvnc-made.com.
“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Shipping Area

We currently provide shipping within Malaysia only.

We do not offer international shipping at this time.

Orders can be delivered to addresses within Malaysia, subject to courier service availability.

2. Shipping Fee

Shipping is FREE for all orders.

There is currently no additional shipping fee charged during checkout for deliveries within Malaysia.

We reserve the right to change our shipping charges in the future. Any applicable charges will be clearly displayed before You complete Your Order.

3. Delivery Time

We aim to deliver your Order within 7 days.

Delivery time may vary depending on the delivery location, courier operations, public holidays, peak shopping periods and other circumstances beyond Our reasonable control.

The 7-day delivery estimate should therefore be treated as an estimated delivery timeframe rather than a guaranteed delivery date.

4. No Overnight Delivery

We currently do not offer overnight or next-day delivery.

All Orders will be processed and delivered through our standard delivery service.

If You require an urgent delivery, please contact Us before placing Your Order to check whether any alternative arrangement is available.

5. Order Processing

Orders will normally be processed after successful payment confirmation.

Please ensure that Your:

Full name;
Delivery address;
Contact number; and
Other required delivery information

are accurate and complete when placing Your Order.

Incorrect or incomplete information may cause delivery delays.

6. Delivery Delays

While We aim to deliver Orders within 7 days, delays may occasionally occur due to circumstances outside Our control, including:

Courier delays;
Public holidays;
Severe weather;
Peak shopping periods;
Incorrect delivery information;
Failed delivery attempts;
Operational disruptions; or
Other unforeseen circumstances.

We will make reasonable efforts to assist You if a delivery is delayed.

7. Delivery Address

Orders will be delivered to the address provided during checkout.

Once an Order has been processed or dispatched, changes to the delivery address may not be possible.

Please carefully check Your delivery information before completing Your purchase.

8. Failed Delivery

If the courier is unable to deliver an Order because no one is available to receive the parcel, the courier may make another delivery attempt or provide further instructions.

If an Order is returned to Us because of an incorrect address, unsuccessful delivery attempts or other reasons caused by You, additional arrangements may be required before the Order can be delivered again.

9. Damaged or Incorrect Orders

Please inspect Your package when You receive it.

If You receive:

A damaged item;
An incorrect product;
A missing item; or
A product that appears to have been damaged during delivery,

please contact Us as soon as possible.

Please provide Your Order details and photographs of the product and packaging so that We can review the issue and provide an appropriate solution.

10. International Shipping

We currently do not provide international shipping.

Orders can only be delivered to addresses within Malaysia.

If international shipping becomes available in the future, this policy will be updated accordingly.

11. Contact Us

If You have any questions regarding shipping or delivery, please contact Us:

Advancemade Wear Sdn. Bhd.
Company Registration No.: 202601013679 (1675777-H)

Address:
1-1-3 BL Business Centre,
Solok Thean Teik, Bandar Baru Air Itam,
11500 Ayer Itam, Pulau Pinang, Malaysia

Phone: +601158741426
Email: advance.made@outlook.com

Company Information